Genesys highlighted several customers, including a large financial institution in Brazil, Banco Bradesco, which used Genesys Cloud to reduce its cost to serve by 30%. By using CX Cloud from Genesys ...

AUSTIN, Texas, March 31, 2026 /PRNewswire/ — Genesys Spine today announced the successful completion of the first surgical procedure utilizing the SIros-X System, a next-generation solution designed ...

Abstract: Sample augmentation is effective for improving the supervised performance of land-cover classification with hyperspectral remote sensed image (HRSI) when the training samples are limited.

Primary races will be held March 3 for several county, state and federal races in The Woodlands area. (Courtesy Adobe Stock) Voters in The Woodlands area will have several primary races to participate ...

Genesys rationalized its cloud portfolio to Genesys Cloud CX in October 2022, as discussed by Sheila McGee-Smith, the founder and principal analyst at McGee-Smith Analytics, in her No Jitter article ...

Enterprise CX impact. Senior IT and CX leaders gain potential for improved accuracy, compliance and trust in AI-driven customer interactions. Genesys and Scaled Cognition announced a strategic ...

Genesys, a global cloud leader in AI-powered experience orchestration, has announced the availability of Arabic language support for Genesys Cloud AI Studio, bringing the company’s latest Agentic AI ...

Artificial intelligence is "completely reshaping the way companies interact with their customers," and agentic AI is not just the future but the most transformational technology of our times, Genesys ...

To invest in artificial intelligence, IT leaders are under pressure to curb cloud spending. That’s why many organizations are re-evaluating their cloud-first strategies and moving some workloads from ...

FORT LAUDERDALE, Fla. & PLEASANTON, Calif.--(BUSINESS WIRE)--Cloud Software Group, Inc. today announced that it has entered into a definitive agreement to acquire Arctera, a global leader in data ...

Abstract: Project-specific code completion, which aims to complete code based on the context of the project, is an important and practical software engineering task. The state-of-the-art approaches ...

Indian enterprises are gradually shifting their customer experience strategies, with cloud adoption and Artificial Intelligence (AI) playing a growing role. Genesys, a global provider of AI-powered ...